Privacy Policy
1. Introduction
Quality Irrigation Wessex Ltd. ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information about visitors to our website https://www.qiwessex.co.uk.
By using our website, you agree to the terms of this privacy policy.
2. Information We Collect
We may collect and process the following types of data:
- Personal information (e.g., name, phone number, email address) when you contact us via our forms or email.
- Technical data (e.g., IP address, browser type, operating system) automatically collected through analytics tools.
- Cookies and usage data to help improve our website performance and user experience.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries or service requests.
- Provide irrigation services and related support.
- Improve our website, services, and customer experience.
- Comply with legal obligations and ensure site security.
We do not sell or rent your personal data to third parties.
4. Data Storage and Security
Your data is stored securely and only for as long as necessary to fulfil the purposes for which it was collected.
We implement appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
5. Sharing Your Information
We may share information with:
- Trusted service providers (e.g., website hosting, analytics) who help us operate our website.
- Legal or regulatory authorities if required by law.
All third-party partners are required to handle your data in compliance with UK data protection laws.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Object to or restrict processing of your data.
- Withdraw consent at any time.
If you are not satisfied with our response, you can contact the Information Commissioner's Office (ICO) at https://ico.org.uk.
7. Cookies
Our website uses cookies to enhance your browsing experience and analyse website performance.
You can adjust your browser settings to refuse cookies if you prefer. Some site features may not function properly without them.
8. Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons.
Please check this page periodically for the latest version.